- Starts when your existing warranty ends
What exactly is an extended service plan?
An extended service plan is an extension of your original manufacturer's warranty. This extends the warranty coverage of your existing product for up to an additional two years. For example, if a two-year extended service plan is purchased, your total warranty period will be for three years (assuming the product you purchased has a one-year manufacturers warranty.
A Baby Electronics warranty plan, covers all electronics that have to do with baby. This includes but is not limited to breast pumps, baby monitors, sterilizers, swings, electronic bouncers and more.
How is this different than the manufacturer's warranty?
A manufacturer's warranty usually offers limited coverage for a limited time, with parts and labor carrying separate lengths of coverage. For example, a common manufacturer warranty of a television might cover a consumer for one full year on parts but only 90 days on the high cost of labor involved to change those parts. CPS extended service plans provide comprehensive, long term, even length coverage. This means that should your product fail within your plans coverage time frame, both parts and labor costs are covered.
What is covered?
The CPS Extended Warranty Plan extends the coverage of any malfunctions that would normally be covered within the terms and conditions of the original written warranty for as many extra years as you buy. This includes damaged by lightning or a power surge provided an approved power surge protector was in use.
What should I do if I need extended service?
Consumer Priority Service offers an easy to use online form at www.cpscentral.com to initiate a claim on your product. Alternatively you may call our toll-free Customer Service Hotline at (800) 905- 0443 and have a qualified representative make this request for you with the information you will provide. We believe that our claim initiation request process is the absolute best our industry has to offer. It is designed for simplicity, speed, and ease of access to ensure that there are no hurdles to jump over to get the service you need.
Who will perform the service on my product?
CPS Central works with national and international service professionals. Each technician is extensively trained by respective manufacturers to provide service on your products. Authorized technicians must complete annual and bi-annual continued education exams in addition to being well versed in manufacturer supplied update bulletins to ensure their level of expertise is as current as the new products which come to market.
Will I have to mail my product in for service?
Unless you purchased an "in-home" plan, you have what is called a standard carry-in warranty and if there is no service center close to you, you will have to ship your product to the authorized service center for service. Upon submitting your claim, CPS will provide you with a UPS label via email. Simply print and affix the label to your shipping box and give the box directly to a UPS driver or a drop it off at a UPS pickup location. Once work has been completed, your repaired unit will be shipped back to the address you have provided. Unlike most other warranty programs, CPS warranties sold through HeyYouBaby.com have all shipping costs prepaid and included with your extended warranty plan.
May I transfer my Consumer Priority Service extended service plan to another person?
CPS Central service plans brought through HeyYouBaby.com are 100% transferable to a new product owner. If you would like transfer ownership of the covered product, please call (800) 905- 0443.
Will I have to pay a deductible or any other "hidden costs"?
No. Every CPS service plan brought through HeyYouBaby.com carries a $0.00 deductible along with low premiums. This means that with a CPS service plan there are no high upfront costs and we are committed to cover 100% parts and labor costs on any authorized claim.
|Model No. (SKU)||CPS2YRS1000|